Mr Barkhuizen entered into a short-term insurance contract with a syndicate of Lloyd's Underwriters, represented by Mr Napier. The contract insured his 1999 BMW 328i. On 24 November 1999, the vehicle was involved in an accident and damaged beyond economic repair. Barkhuizen notified the insurer on 2 December 1999 and claimed R181,000. On 7 January 2000, the insurer repudiated the claim, alleging business use contrary to the policy terms. On 8 January 2002, Barkhuizen instituted action. The insurer raised a special plea based on clause 5.2.5 of the contract, which provided that if liability was rejected, the insurer would be released from liability unless summons was served within 90 days of repudiation. The clause appeared in a 29-page standard form document in small print.