The binding legal principles established are: (1) Two-dimensional pictorial representations in trade mark applications must be interpreted objectively through the eyes of the notional ordinary consumer, considering the commercial context and history of use. Where a distinctive product shape has been extensively marketed, two-dimensional depictions will be perceived as representing three-dimensional shapes. (2) Section 16(5) of the Trade Marks Act 194 of 1993 grants the Registrar (and the court) unfettered discretion to permit amendments to pending trade mark applications, including amendments that clarify or limit the scope of protection claimed. This discretion is not constrained by section 25 which governs alterations to registered marks. However, the discretion must be exercised judiciously, and amendments causing injury or prejudice should not be allowed. (3) Under section 10(5), a shape mark is not unregistrable merely because one element of the shape serves a technical function. The provision targets monopolies over technical solutions or functional characteristics. Where a shape contains distinctive non-functional elements (such as a plinth base, finger configuration, or distinctive proportions), it does not consist 'exclusively' of shape necessary to obtain a technical result. (4) Use of a shape identical or nearly identical to a registered shape trade mark constitutes trade mark use (as a badge of origin) rather than descriptive use where: (a) the registered shape has acquired distinctiveness and reputation through extensive use; (b) the shape is used in commerce as a source identifier; and (c) consumers perceive the shape as indicating origin. Such use infringes under section 34(1)(a) where there is likelihood of confusion or deception. (5) Under section 34(1)(c), use of a mark identical or similar to a well-known registered mark that causes 'blurring' (dilution of distinctiveness by association with multiple sources) constitutes infringement. Where competitors are in the same market, economic harm from blurring may be self-evident from the primary facts. (6) Disclaimers in trade mark registrations reflect recognition that disclaimed features are not distinctive of origin. There is no infringement where the only similarity between marks consists of similarity to disclaimed features. (7) For defences of waiver or estoppel to succeed, the trade mark proprietor's conduct must unequivocally indicate waiver of rights or amount to a representation that rights will not be enforced, and the alleged infringer must have relied on such conduct to its detriment.