Arjo Wiggins Ltd ("Arjo"), a UK company, was the registered proprietor in South Africa of the trade mark "Idem" since 1972, registered for "paper, paper articles, cardboard, cardboard articles and paper stationery". It traded through an associated company, Carbonless Papers Ltd. Idem (Pty) Ltd ("the respondent"), a local company, had held the same "Idem" trade mark registration until its expiry in 1993 for various stationery items. After the respondent's registration lapsed, Arjo sued for infringement in 1997. The respondent counterclaimed with an expungement application under section 27 of the Trade Marks Act 194 of 1993. Arjo's actual sales in South Africa were confined to carbonless copying paper sold to the printing industry (the "primary" use). Arjo also distributed promotional items (address books, notepads, pens, pencils bearing the Idem mark) to customers and potential customers for promotional purposes (the "secondary" use), though these were not sold and distribution was not extensive (approximately 4,000 items annually). In the High Court, Hartzenberg J ordered deletion of the trade mark registration except for "carbonless paper, namely specialized paper whose purpose it is to perform the same function as carbon paper because of its special characteristics". Arjo appealed.