The applicant, Trustees of Norton Heights Body Corporate, brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondent, L.P Moloi, the registered owner of Unit 161 in the Norton Heights scheme in Germiston. The body corporate alleged that the respondent had failed to pay monthly levies and ancillary charges from November 2022, causing arrears to accumulate and placing financial strain on the scheme. The applicant claimed that the respondent's account was in arrears in the amount of R41 495.44, inclusive of levies and ancillary amounts such as monthly CSOS levies. The applicant also sought interest, debt collection fees, administration costs, representation fees, and legal fees. The matter was determined on the papers. The respondent was invited to make written submissions but failed to do so and sought no relief.