The applicant, the Trustees of Marula Lofts Body Corporate, is the body corporate of a sectional title scheme and therefore a community scheme under the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act). The respondent, MP Mmalai, is the registered owner of unit 163 in the scheme. The body corporate alleged that the respondent had fallen into arrears on levies and ancillary charges. Arrear reminders, a final demand, and notice that the matter would be referred to CSOS were sent, but the respondent did not make regular payments and did not remedy the arrears. The applicant, acting through its managing agent under authority from the trustees, sought an order under s 39(1)(e) of the CSOS Act directing payment of the outstanding amount. It submitted a signed mandate authorising the managing agent, a trustees’ resolution authorising interest at 24% per annum under Prescribed Management Rule 21(3)(c), and an up-to-date levy history statement showing arrears of R30 668.39 as at February 2024. The respondent filed no submissions and did not dispute the claim.