The applicant, the Trustees of Maplewood on 10th Body Corporate, brought a dispute-resolution application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondent, Adrian Denver Moodley, the registered owner of unit 20 in the scheme. The complaint concerned the respondent's installation of an air-conditioning system on the outside wall of unit 19 rather than on his own unit. The applicant alleged that the air-conditioner caused a noise nuisance and that its piping had been installed on unit 19 without the consent of that unit's owner and without the body corporate's written consent. The owner of unit 19 had complained, and the applicant sought an order compelling the respondent to remove the air-conditioner and pipes from unit 19 and reinstall the unit on the balcony of his own section. The respondent denied that he had refused to cooperate, disputed that the noise amounted to a nuisance, contended that no consent from the owner of unit 19 was legally required because the external wall was common property, and argued that the complaint about unsightly piping was new. The matter was adjudicated on the papers.