The applicant, the Trustees of Honeycrest Body Corporate, brought an application under s 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondent, Phineas B Mbongo, the registered owner of Section 52 in the Honeycrest sectional title scheme in Berea, Johannesburg. The body corporate alleged that the respondent had fallen into arrears with levy contributions and related charges from August 2023 and that, as at 1 November 2023, he owed R49 270.46. The applicant supported its claim with an updated customer ledger statement, a resolution authorising representation, the scheme conduct rules, an interest and levy resolution, and legal reminders. Conciliation took place on 30 October 2023 but failed, whereupon the matter proceeded to adjudication. The respondent did not seek substantive counter-relief. He contended that the amount was disputed, that previous account management had been poor, that despite payments his balance did not reduce, and that the body corporate had failed to maintain the building and had allegedly misused levy income and service payments. He asserted that owners intended to challenge the body corporate’s financial administration, but he did not produce evidence disproving the ledger or establishing a legal set-off or adjudicated counterclaim.