The applicant, Trustees of Constance Body Corporate, is the body corporate of a sectional title scheme situated at 30 Koos Prinsloo Street, The Orchards, Pretoria. The respondent, H Mngoma, is the registered owner of Unit 17 in the scheme. The body corporate alleged that the respondent had fallen into arrears on levy contributions and ancillary charges despite monthly levy accounts, arrear letters, emails, SMS notices, and a written final demand for payment. The applicant, acting through its duly authorised managing agent, approached the Community Schemes Ombud Service in terms of section 38 of the CSOS Act for an order compelling payment. The applicant submitted a signed mandate authorising the managing agent to act, an updated levy history statement up to May 2024, and a trustees' resolution authorising interest on arrear levies at 24% per annum. The respondent did not file any submissions despite being invited to do so on two occasions. The amount claimed as outstanding as at May 2024 was R19 078.17, including interest.