On 11 September 2004, the appellant, an unemployed 32-year-old woman from Grahamstown, was allegedly unlawfully arrested, detained and assaulted by unidentified members of SAPS. She reported the assault the same night through a written note, and her sister laid a complaint on her behalf. She was hospitalized and photographed by police. Police investigated and took statements from witnesses between September and October 2004. The appellant believed the police would follow up her complaint and claim damages on her behalf. In May 2005, seeing no progress, she consulted attorney Dullabh, who advised her that notice of a civil claim had to be given within 6 months. He obtained the investigation docket and medical records before sending the statutory notice by registered post on 19 August 2005, approximately 5½ months late. The notice was rejected by the National Commissioner on 31 October 2005 for non-compliance with s 3(2)(a) of the Institution of Legal Proceedings against certain Organs of State Act 40 of 2002. The State Attorney refused to waive reliance on this requirement in January 2006. In July 2006, the appellant applied for condonation of the late notice. Van der Byl AJ refused the application in October 2006, finding no good cause shown and that she exhibited complete disinterest between May 2005 and July 2006.