The applicant, the Trustees of Sentinel Body Corporate, brought a dispute-resolution application to the Community Schemes Ombud Service (CSOS) under section 38 of the Community Schemes Ombud Service Act 9 of 2011. The respondent, N. A. Langa, is the owner of Unit 1 in the Sentinel scheme in Musgrave, Durban. The body corporate alleged that the respondent had failed to pay monthly levies from March 2023 and that, despite attempts to procure payment, the arrears remained outstanding. According to the latest statement submitted by the applicant, the amount owing as at 1 November 2023 was R12 486,95. The respondent was invited to file written submissions by 8 November 2023 but failed to respond or explain the default. The matter proceeded on the papers after a certificate of non-resolution had been issued and the matter was referred to adjudication.