The applicant, the Trustees of Royal Palms Body Corporate, brought an application to the Community Schemes Ombud Service (CSOS) in terms of s 38 of the Community Schemes Ombud Service Act 9 of 2011 for payment of arrear levies under s 39(1)(e). The first and second respondents, PD Rooi and MP Rooi, are the co-owners of Unit 6 in the Royal Palms scheme in Paarl, Western Cape. The body corporate alleged that the respondents had made only one payment towards their levies in the previous year and remained indebted in the amount of R32 944.23, as reflected in a detailed ledger dated 30 October 2023. The respondents did not submit responses to the s 43 notice, did not participate in the process, and filed no submissions despite being requested to do so. The matter therefore proceeded to adjudication on the papers.