The applicant was the trustees of the Malacite Crest Body Corporate, a body corporate established under the Sectional Titles Schemes Management Act 8 of 2011, represented by its managing agent, Vhumbanani Property Management Solutions. The respondent, A Khoza, was the owner of Unit 94 in the Malacite Crest sectional title scheme. The body corporate alleged that the respondent had failed to pay levies and related charges owing to the scheme. The applicant brought an application to the Community Schemes Ombud Service in terms of section 38 of the Community Schemes Ombud Service Act 9 of 2011, seeking relief under section 39(1)(e) for payment of outstanding contributions. The respondent filed no submissions. The Ombud referred the matter directly to adjudication after the respondent failed to respond. The applicant produced a signed mandate authorising the managing agent to act, and a statement dated 11 September 2023 showing arrears of R35 137.66 as at 1 September 2023.