The applicant, the Trustees of Haddon Lodge Body Corporate, brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondent, J. T. Adriaan, the owner of Unit 24 in Haddon Lodge, Johannesburg. The body corporate alleged that the respondent had failed to pay monthly levies from March 2023 and that, despite attempts to secure payment, arrears remained outstanding. The applicant relied on its account statement showing an amount of R24 001,94 outstanding as at 1 November 2023, inclusive of interest, and sought payment of that amount together with legal costs. The matter proceeded on the papers after a certificate of non-resolution was issued. The respondent, although invited to file submissions by 8 November 2023, did not respond and gave no explanation for that failure.