On 18 March 1994, Stephen Sauls and his fiancée Magdelene Jackson (the plaintiff/respondent) went shopping in Cape Town. Upon returning to Sauls' BMW parked in Adderley Street, the plaintiff sat in the front passenger seat while Sauls waited to enter the driver's side. A truck driven by Sadick struck Sauls, throwing him forward and rendering him unconscious. The plaintiff witnessed the collision and, seeing Sauls' deathly pallor and motionless body, believed he had been killed or seriously injured (possibly with spinal fractures). Bystanders warned her not to move him. She was led away in shock. Sauls was taken to hospital and was found to have suffered only minor injuries (abrasions and concussion) and was discharged the same day. However, the plaintiff suffered severe emotional shock and trauma, experiencing nightmares and was unable to return to work as a senior staff nursing sister. She was diagnosed with chronic post-traumatic stress disorder (PTSD), requiring extensive psychiatric treatment, and allegedly would never work again. The plaintiff and Sauls were betrothed and living together as husband and wife at the time; they married before trial commenced.