The appellant, an attorney admitted in 1991, acted for Ms Mabaso in a Road Accident Fund claim under a contingency fee agreement (25%). RAF settlements were reached in February 2014 (R170,657.40) and February 2015 (R206,300.60). The appellant repeatedly misled Ms Mabaso about receiving payments from RAF, failed to account to her, and appropriated the first payment entirely despite only being entitled to 25%. Ms Mabaso lodged a complaint with the Law Society in October 2015. The Law Society's Investigating Committee charged the appellant with contraventions of professional rules and recommended inspection of his accounting records, which the appellant obstructed. The Law Society launched an urgent application (Part A) resulting in the appellant's suspension pending the main application (Part B) for striking off. The appellant appealed the suspension order but failed to prosecute that appeal. Part B was set down for 30 April 2020 during COVID-19 level 5 lockdown. The appellant appointed attorneys late, failed to file heads of argument, and sought postponement via email citing lockdown constraints. The high court indicated the matter would be heard via Zoom on 30 April 2020, but neither party was actually invited to any virtual hearing. The high court proceeded to decide the matter "on the papers" without oral argument and struck the appellant's name from the roll on 17 June 2020.