The first appellant operated a service station business on the north-west corner of the intersection between Mooki Street and the Soweto Highway. During 2008-2009, the first respondent (City of Johannesburg) created dedicated bus lanes in Mooki Street for its Rea Vaya buses. The same number of lanes continued to exist, but in each direction one inner lane was reserved exclusively for buses. Rumbling blocks or crash barriers separated outer mixed-traffic lanes from the inner bus lanes, and a constructed median island separated the opposing bus lanes from each other. These works prevented mixed traffic travelling westerly on Mooki Street from making a right turn across oncoming traffic to reach the service station. Similarly, traffic entering Mooki Street from side roads to the south could not travel across and turn right towards the service station. Vehicles wishing to reach the service station had to travel about 500m further west and use a traffic circle to turn back onto Mooki Street in an easterly direction. The appellants claimed damages under s 67(4) of the Local Government Ordinance 17 of 1939 (Gauteng).