The applicant, Maria Magdalene Carstens, is the owner of unit 62 in the La Belle Vie sectional title scheme in Stellenbosch. She noticed dampness, bubbling and peeling paint, and water intrusion in her unit, which was used as an office. She reported the problem to the managing agent and trustees by telephone and email, and alleged that the body corporate failed to inspect or assist promptly. Because of the urgency and disruption to her business, she engaged a contractor to open the floor, investigate the leak, and carry out repairs, including replacement of the entire tiled floor because matching tiles could not be sourced, and repairs to walls allegedly affected by moisture penetration from the adjacent unit. An insurance claim was later submitted only after the repairs had already been completed and was rejected. The applicant then sought, under s 39(6)(b)(ii) of the CSOS Act, an order compelling the body corporate to reimburse her for the repair costs. The respondent body corporate contended that the leaks were either within the applicant's section or unproven to be from common property, that the applicant delayed in providing information needed for investigation and the insurance claim, that no professional report established the source of the leak, and that owners are responsible for maintaining their own sections under the STSMA.