In 1988, when the respondent was approximately four years old, she sustained injuries in a motor vehicle accident and was rendered a paraplegic. The appellant, a practising attorney, was instructed by the respondent's mother to institute a damages claim against the statutory insurers of the two drivers. The claim was partially settled in 1996, with R25,000 received from one insurer and 35% liability accepted by the other. In May 1997, the claim was settled for R99,500 (total R124,500). The settlement was accepted by the mother as guardian. In March 1998, the appellant accounted to the mother in detail, indicating R14,000 cash payment, R30,081.05 for a house, and various disbursements. At the time of settlement, the respondent was approximately 13 years old. In early 2006, after a dispute with her mother about the house, the respondent visited the appellant's offices. On 19 April 2006, she received documents including the settlement details via email from the appellant's candidate attorney. On 8 April 2009, when she was almost 25 years old, she issued summons claiming the settlement was negligent and should have been about R2.1 million instead of R124,500.