The respondent, Mr Xulu, joined the South African National Defence Force (SANDF) on 29 July 1996 on a fixed term contract of two years. His contract was extended three times (1998, 2000, and 2005), with the final extension until 31 July 2011. In November 2010, the SANDF informed him it would not renew his contract when it expired on 30 June 2011, citing two historical disciplinary offences: a 1997 "mutiny" (a minor work stoppage resulting in a R75 deduction) and a 2001 incident where he was unfit for duty (resulting in a reprimand). These offences had not prevented previous renewals. Mr Xulu's commanding officer strongly recommended renewal, noting his excellent performance and recent completion of a leadership course. Despite representations by Mr Xulu and his attorney, the decision was confirmed in April 2011. The Review Board that made the decision was chaired by Major General Nkabinde (later Lieutenant General), who had initiated the review process through his subordinates and who stated he would not have renewed the contract in 2006 had he been involved. The SANDF failed to follow its own Policy document which required commanding officers to initiate non-renewal applications and prescribed specific procedural steps.