The respondent (Theresa Harrison) obtained a motor insurance policy from the appellants (Lloyds underwriters) on 20 September 1999 for a Toyota Land Cruiser, which was renewed a year later. On 23 September 2000, the vehicle was allegedly damaged when it overturned accidentally while being driven by Mr Xaba on instructions of the respondent's husband. The vehicle had been acquired through J&H Holdings and Moto City in 1999. The respondent paid £15,000 to the manufacturer in Japan and entered into an instalment sale agreement with Stannic for R452,000. The vehicle had been registered in Swaziland in April 1999, then entered South Africa and was initially registered in Butterworth, Transkei on 30 June 1999 under a discontinued registration system, before being transferred to the computerised Eastern Cape register and subsequently to Gauteng in July 1999. The respondent's husband, a former motor vehicle importer, was actively involved in the acquisition and registration process. When the respondent claimed under the policy, the appellants declined indemnity and the respondent sued in the High Court at Pretoria.