Mr Melusi Ncala, a visually impaired person, purchased a ground-floor unit in a sectional title complex. Relying on incorrect advice from an estate agent, he installed a washing machine, plumbing, plastic roof sheeting and a security gate in the common washing area outside his unit to avoid slipping hazards in his kitchen. The Body Corporate objected, citing conduct rules prohibiting alterations to common property, and removed the gate and sheeting. It then lodged a complaint with the Community Schemes Ombud Service (CSOS). Mr Ncala counter-complained, contending that the refusal to accommodate his disability infringed his constitutional rights to equality (s 9) and dignity (s 10). The Adjudicator largely upheld the Body Corporate’s complaint, ordering Mr Ncala to remove the washing machine and restore the area, while ordering the Body Corporate to restore only the security gate. Mr Ncala wished to appeal to the High Court under s 57 of the CSOS Act but filed his appeal 67 days late (outside the 30-day period in s 57(2)). A year later he applied for condonation. The High Court held that it lacked jurisdiction to condone non-compliance with a statutory time limit and, in any event, that the delay was inexcusable and the merits weak. It dismissed the appeal with costs. Mr Ncala appealed to the Supreme Court of Appeal with leave.