Ms Daniels, a domestic worker, lived with her minor children in a dwelling on Chardonne Farm for 16 years as an occupier under the Extension of Security of Tenure Act (ESTA). Mr Scribante managed the farm and Chardonne Properties CC owned it. Mr Scribante had previously removed the door and cut electricity supply, which was restored by court order. He also failed to maintain the roof and electricity, which was later repaired by court order. The dwelling's condition was accepted by all parties as violating Ms Daniels's right to human dignity. Ms Daniels sought to effect basic improvements (levelling floors, paving outside, installing indoor water supply, wash basin, second window, and ceiling) at her own cost. She notified the respondents but they refused consent. When works commenced, they demanded cessation. The Stellenbosch Magistrate's Court and Land Claims Court dismissed her application, holding that occupiers under ESTA have no right to effect improvements without consent.