The applicant, Vuyo Noble Dlulane, is the registered owner of unit 7 in Chade Manor Homeowners Association, a residential community scheme in Gqeberha. The dispute was brought under section 38 of the Community Schemes Ombud Service Act 9 of 2011, with relief sought under section 39(1)(c) concerning financial issues. The applicant complained that fines had been added to his levy account: a daily fine of R100 for failing to paint fascia boards and further fines for carrying out building alterations without approved plans. He stated that he had not received the relevant email correspondence because his email had been down for more than six months, and that attempts to resolve the issue with the managing agents were unsuccessful. The respondent HOA contended that the applicant had breached scheme rules by failing to maintain his property and by constructing an entertainment/braai area and extending a boundary wall without prior written approval. It said notices had been sent in July, September and October 2022 and that fines were thereafter imposed in terms of the scheme rules. The respondent also sought, by way of a counter-request, an order for removal of the building alterations.