The first appellant (Systems), a company incorporated in Zimbabwe, had entered into agreements with SAP (the respondent) whereby it was appointed as a service provider of SAP's products in Sub-Saharan Africa, excluding South Africa. The second appellant (Global), a company incorporated in Botswana and wholly owned by Systems, concluded a suite of three written agreements with SAP on 30 May 2016 (the agreement). Between 1 and 22 July 2019, the parties exchanged letters regarding the termination of the agreement. SAP terminated the agreement for good cause on 1 July 2019. On 15 July 2019, Global's attorneys informed SAP that it had repudiated the agreement, which Global accepted. The appellants subsequently instituted action on 30 November 2020 against SAP for loss of profit arising from SAP's repudiation of the agreement. The agreement contained an exclusion of damages clause (clause 2(b) of Article 1 of Part 2) which precluded claims for loss of profits, and a time bar clause (clause 4 of Article 1 of Part 2) which limited the period to institute claims to one year. The agreement also contained a survival clause (Article 17(13)) which expressly provided that certain provisions, including the limitation of liability provisions, would survive termination of the agreement.