The applicant, the Trustees of Zulwini Gardens Body Corporate, brought an application to the Community Schemes Ombud Service (CSOS) under section 38 of the Community Schemes Ombud Service Act 9 of 2011 for payment of arrear levies owed by the respondent, Mildred Gabisile Zulu, the registered owner of Unit 52 in the Zulwini Gardens sectional title scheme in Amanzimtoti, Durban. The body corporate, acting through its managing agent and pursuant to a trustees' resolution, alleged that since transfer of the unit into the respondent's name she had failed to pay levies and was in arrears for the period June 2022 to October 2022. Numerous reminders and letters of demand were sent, and the matter was handed to attorneys on 13 October 2022. The applicant initially claimed R12,050.57 based on a statement dated 27 October 2022. The respondent did not file any response or written submissions despite service of the CSOS notice. On examining the statement, the adjudicator found that it included a handover fee of R870.00 charged by attorneys. Because that fee had not been taxed, agreed to by the respondent, or authorised by an order, it could not lawfully be debited to the respondent's levy account. After deducting that fee, the adjudicator found the respondent liable for R11,180.57 in arrear levies and related lawful charges.