The applicant, the Trustees of Tokai Villas Burgundy Body Corporate, brought a dispute under section 38 of the Community Schemes Ombud Service Act 9 of 2011 against the executors of the estate of the late R. Blomkamp, as owner-related respondents, and the occupiers of Unit 53. The unit formed part of the deceased estate. The body corporate alleged that the occupiers, believed to be relatives of the deceased, engaged in persistent disruptive conduct including screaming, shouting, abuse, foul language, and slamming of car and building doors. The applicant stated that numerous complaints had been received from other residents, who reported being woken by the noise over a prolonged period. The applicant also alleged that the volatile situation intimidated owners, agents, and prospective buyers. The executors acknowledged awareness of the noise complaints and said they had notified the occupants, but no substantive remedial relief was proposed. After non-resolution of the dispute, the matter proceeded to adjudication on the papers.