The applicant, the Trustees of Squirrel on Oak Body Corporate, brought a dispute-resolution application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondent, Never Happy (Pty) Ltd, the owner of units 6 and 2 in the Squirrel on Oak sectional title scheme in Kenilworth, Cape Town. The body corporate alleged that the respondent was in arrears with levies in the amounts of R56 090.39 for unit 6 and R58 372.66 for unit 2 as at 30 August 2023. The respondent did not deny the arrears but contended that it was withholding payment because of unresolved maintenance and water-leak problems, particularly in unit 6, and stated that the levy amounts had been paid into its attorneys' trust account. The applicant sought an order for payment of the arrear levies under section 39(1)(e) of the CSOS Act and a further order under section 39(1)(f) directing tenants of the units to pay rental income to the body corporate. The respondent, in turn, asked for orders compelling the body corporate to undertake in writing to address the leak and to use reputable contractors.