TRUSTEES OF PELICAN PARK BODY CORPORATE v SOLVER PROPERTY MANAGEMENT

The Trustees of Pelican Park Body Corporate (the Body Corporate) appointed Solver Property Management as its managing agent on 17 March 2023. The Body Corporate later discovered procedural irregularities in the management agreement – it had been signed by only two trustees without a majority resolution – and experienced service delivery failures, including the alleged withholding of Body Corporate funds. On 1 July 2023 the Trustees passed a resolution to terminate Solver's services and communicated this to the agent. At a Special General Meeting (SGM) on 27 July 2023 the majority of members voted in favour of terminating the managing agent. Solver Property Management refused to accept the termination, continued to claim control of the Body Corporate’s funds and refused to pay council levies. The Body Corporate lodged a dispute with the Community Schemes Ombud Service (CSOS) seeking an order under section 39(5)(b) of the CSOS Act that the association has a right to terminate the appointment of a managing agent and that the appointment is terminated.

• Whether the Body Corporate, acting through its Trustees and an SGM resolution, has a statutory right to terminate the appointment of a managing agent under section 39(5)(b) of the CSOS Act
• Whether the management agreement signed on 17 March 2023 was procedurally invalid and therefore terminable without liability
• Whether Solver Property Management must hand over all documents and any funds in its possession to the Body Corporate within ten days of the termination order

The relief sought under section 39(5)(b) of the CSOS Act is granted. The management agreement dated 17 March 2023 is lawfully terminated. Solver Property Management is ordered to provide the Applicant (or its nominated representative) with all required documents and/or funds in its possession within ten (10) days of receipt of the order.

A body corporate may terminate the appointment of a managing agent by an ordinary resolution of the Trustees (or a resolution passed at a duly convened SGM) in accordance with PMR 28; such termination is effective without liability, and the former managing agent must, within ten days, deliver all records and any funds in its possession to the body corporate as required by PMR 27(7).

The adjudicator noted that procedural compliance with the prescribed management rules is essential for the validity of decisions affecting the management agreement, and that parties should ensure that resolutions are properly documented and communicated to avoid disputes. No further substantive observations were made beyond the binding findings.

This adjudication clarifies the extent of the Body Corporate’s powers under the CSOS Act and the prescribed management rules to terminate a managing agent’s contract by ordinary resolution, even where the original agreement may have procedural defects. It also reinforces the duty of a managing agent to hand over records and funds promptly upon termination, thereby protecting the financial integrity of community schemes.