The applicant, the Trustees of Oaklands Place Body Corporate, acting through its executive managing agent ZdMgt (Pty) Ltd, brought a dispute-resolution application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondent, Arthee Naidoo, the registered owner of unit F408 at Oaklands Place in Johannesburg. The respondent also owned multiple other units in the scheme and disputed electricity charges historically levied before the installation of prepaid meters. Meetings were held on 14 April 2023 and 12 June 2023 to resolve the dispute. The body corporate caused reconciliations to be done and maintained that the electricity readings and charges were correct. Although the applicant had at one stage offered to write off R22 560.44 relating to the broader dispute across 11 units, the respondent rejected that offer. In this application, the dispute concerned arrear levies and ancillary charges for unit F408. The respondent did not file a response to the section 43 notice and did not make final written submissions. The adjudicator requested an updated levy statement, but the parties did not respond to that request. On the evidence before the adjudicator, the arrears for unit F408 stood at R6 235.37 as at 1 August 2023.