The applicant, Trustees of Monterey Body Corporate, is the body corporate of a sectional title scheme in Richards Bay. The respondent, Daki ANF, is the registered owner of unit 42 in the scheme and therefore a member of the body corporate. The body corporate alleged that the respondent had fallen into arrears with levy and ancillary charge payments. Despite reminders, written demands and other internal efforts to secure payment, the respondent did not pay. The matter was referred to the Community Schemes Ombud Service (CSOS) under section 38 of the Community Schemes Ombud Service Act 9 of 2011 for relief under section 39(1)(e), namely an order for payment of a contribution or other amount. Conciliation failed because the respondent did not engage with CSOS correspondence, and a certificate of non-resolution was issued. The applicant claimed R20 400.89 as at 26 March 2024, supported by its submissions and a latest levy statement requested by the adjudicator. The respondent filed no submissions.