The applicant, the Trustees of Midrand Mews Body Corporate, brought an application under s 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondent, Pauline Rakgadi Mokgethi, the registered owner of unit 11 in the Midrand Mews sectional title scheme. The body corporate alleged that the respondent had fallen into arrears with levy contributions and related charges. It relied on the respondent’s levy history statement and supporting documents including an updated customer ledger, conduct rules, an interest and levy resolution, legal reminders, and a resolution authorising representation. According to the applicant, the respondent owed R32 018.37 as at 3 July 2023, comprising arrear levies and ancillary charges. Conciliation took place on 21 November 2023 but the dispute remained unresolved and was referred to adjudication. The respondent did not seek substantive relief and only indicated that she had requested and received monthly statements.