The applicant, the Trustees of Cayenne Close Body Corporate, brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondent, Lawrence Mashabela, an owner within the scheme. The body corporate alleged that the respondent had failed to pay monthly levies and had fallen into arrears, causing financial strain to the scheme. The applicant relied on a levy statement showing arrear levies of R18 028,70 calculated up to 31 August 2023. The respondent was invited to file a response but failed to do so by the deadline and provided no explanation. A certificate of non-resolution was issued after conciliation failed, and the matter was referred to adjudication on the papers.