The applicant, Trustees of Aurora Body Corporate, acting through its managing agent PAL Property Management, brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondent, Ivy Nkomo, the owner of Unit 08 in the Aurora sectional title scheme in Linden, Randburg. The body corporate alleged that the respondent had not paid any levies since occupying the unit for approximately four months and that despite email and WhatsApp communications, no payment or response was received. The applicant sought an order under section 39(1)(e) of the CSOS Act compelling payment of arrear levies in the amount of R12 938.22. The respondent filed no submissions despite being invited to do so. The matter was determined on the papers without an oral hearing, in accordance with the applicable CSOS practice directives.