The applicant, Trustees of Aranos Body Corporate, brought an application to the Community Schemes Ombud Service (CSOS) under section 38 of the Community Schemes Ombud Service Act 9 of 2011 for relief under section 39(1)(e). The respondent, Josie Moloi, was the owner of Unit 28 in the Aranos Body Corporate scheme. The body corporate alleged that the respondent had failed to pay monthly levies due in respect of the unit and was in arrears in the amount of R9 309,51 as reflected on the latest statement calculated up to 25 September 2023. The respondent did not file any response or opposing submissions despite being invited to do so. A certificate of non-resolution was issued after conciliation failed, and the matter proceeded to adjudication on the papers.