On 21 September 2001, the respondent (plaintiff) visited his sister in Soshanguve and was returning to Johannesburg. Not knowing where to catch a train to Johannesburg, he boarded a train from Mabopane to Bosman station in Pretoria. At Winternest station, he alighted and asked for directions. Another passenger, Mr Gavin Emmanuel, told him to return to the train and alight at Bosman station to catch a train to Johannesburg. As he was talking to Emmanuel, the train started moving. The plaintiff chased the train, running past three coaches from the rear. When he reached the fourth coach, he held onto a vertical hand rail inside the coach near the door. He lost his footing and fell onto the rail tracks. His right foot was completely severed. The doors of the train were open when it arrived at Soshanguve station and remained open until the accident occurred. Evidence showed the plaintiff was at least somewhat intoxicated and was staggering as he ran alongside the moving train for approximately three metres before losing his footing.