The applicant, Thuleleni Ruth Mbatha, is the registered owner of unit 70 in the Lamichelle sectional title scheme in Richards Bay. The respondent, Sibusiso Mthabela, owns unit 74, situated above the applicant’s unit. The applicant alleged that a water leak from the respondent’s unit caused severe damage to her bathroom walls and ceiling, created a damp smell, and led to her tenant vacating the unit, resulting in loss of rental income. On 10 May 2022, the owners of units 70, 74, and 76 allegedly agreed that a plumber would be called to fix the leaks, and the managing agent circulated the agreement. On 22 May 2022, the applicant accompanied a plumber to unit 74, but access could not be gained. The respondent thereafter allegedly failed to cooperate despite emails, calls, WhatsApp messages, and letters from the managing agent. The respondent filed no response in the CSOS proceedings. The applicant sought an order under section 39(6)(b)(i) of the CSOS Act directing the respondent to repair the leak, repair consequential damage, and repaint the affected bathroom areas.