The applicant, the Trustees of Vistoria Body Corporate, brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 for relief under section 39(1)(e), seeking payment of arrear levies owed in respect of Unit 86 in the Vistoria scheme at Moreletta Park, Pretoria. The first and second respondents were the co-owners of the unit. The applicant, assisted by its managing agent Coleman Properties (Pty) Ltd, alleged that the respondents had fallen into arrears on their levy obligations and that monthly levy statements, reminders and notices had been sent to them without success. The respondents filed no response or submissions despite being notified under the CSOS process. The applicant contended that levy income was necessary to enable the body corporate to meet its obligations to creditors and service providers.