The applicant, the Trustees of Summer Place Body Corporate, brought a dispute-resolution application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the co-owners of unit 8 in the scheme, Yolanda Moagi and Nkosikhona Ngqanya. The body corporate alleged that the respondents had fallen into arrears with levy payments and utilities. The applicant relied on an earlier settlement agreement, but the adjudicator found that agreement unenforceable because it had not been properly signed by both parties. The applicant nevertheless produced a statement of account dated 1 July 2023 showing arrear levies of R18 274.90. The respondents did not file any submissions despite being afforded an opportunity to do so. After conciliation failed and a certificate of non-resolution was issued, the matter was referred for adjudication on the papers.