The applicant, the Trustees of Jacana Body Corporate, brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondent, Sipho Mogashoa, the owner of Unit 179 at Jacana in Kyalami, Midrand. The body corporate alleged that the respondent had fallen into arrears with his levy payments. It stated that monthly levy statements and reminder notices had been sent to him without success. The trustees had resolved, in terms of section 3(2) of the Sectional Titles Schemes Management Act 8 of 2011 (STSMA), to mandate the managing agent to recover outstanding levies. The respondent did not file any response despite being notified under section 43 of the CSOS Act. The matter therefore proceeded on the papers before the adjudicator. The amount claimed was R13 455.69.