The applicant, the Trustees of Eveleigh Heights Body Corporate, brought a dispute-resolution application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondent, Makhosazana Mabaso, the owner of Unit 205 in the Eveleigh Heights scheme in Boksburg. The body corporate alleged that the respondent had failed to pay monthly levies due to the scheme and that, according to its latest statement calculated to 1 November 2023, the arrears amounted to R19 741,44. The applicant sought an order under section 39(1)(e) of the CSOS Act directing payment of the outstanding levies, interest and legal costs. The respondent was invited to file written submissions but did not respond by the deadline of 24 October 2023 and gave no explanation for the default. The matter proceeded on the papers after a certificate of non-resolution had been issued.