The applicant, the Trustees of Don Roberto Body Corporate, brought a dispute resolution application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondents, L. Lithenye and N. Lukusu, the owners of Unit 19 in the Don Roberto scheme in Johannesburg. The body corporate alleged that the respondents had failed to pay monthly levies and had fallen into arrears. According to the applicant’s statement, the outstanding amount as at 1 November 2023 was R72 830,22, inclusive of interest. The body corporate and its managing agent had attempted to obtain payment. The matter proceeded on the papers after a certificate of non-resolution was issued. Although invited to file submissions by 25 October 2023, the respondents did not oppose the application or provide any explanation for their failure to respond.