The applicant, the Trustees of Basil Court Body Corporate, brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondent, Mthobisi Selby Magagula, the owner of unit 1015 in the scheme. The body corporate alleged that the respondent was in arrears with levy payments in the amount of R12 307.52. It stated that monthly statements were sent to the respondent by email and that further reminders were sent by email, SMS, and telephone. The applicant sought three forms of relief: payment of the arrear levies, an order effectively directing rental from the unit to be intercepted, and attachment and sale of the unit if levy defaults continued. The respondent filed no submissions despite being requested to do so, and the matter proceeded on the papers after a certificate of non-resolution was issued.