The binding legal principles established are: (1) Class actions are permissible in South Africa not only where Bill of Rights violations are alleged under s 38(c) of the Constitution, but also where failure to permit a class action would infringe the s 34 right of access to courts, and in other appropriate circumstances where the procedural requirements can be satisfied. (2) Certification by a court is a mandatory prerequisite before a class action may be instituted. The party seeking to represent the class must first apply to court for authority to do so. (3) The requirements for certification are: (a) the existence of a class identifiable by objective criteria; (b) a cause of action raising a triable issue (not legally untenable and showing a prima facie case on the evidence); (c) the right to relief depends on determination of issues of fact or law, or both, common to all members of the class; (d) the relief sought and damages claimed flow from the cause of action and are ascertainable and capable of determination; (e) where the claim is for damages, there is an appropriate procedure for allocating damages to class members; (f) the proposed representative is suitable to conduct the action and represent the class (including having no conflict of interest, capacity to conduct litigation, financial means or funding arrangements, and access to competent legal representation); and (g) given the composition of the class and nature of the proposed action, a class action is the most appropriate means of determining the claims of class members. (4) Applications for certification should be accompanied by a draft set of particulars of claim setting out the cause of action, the class definition and the relief sought, together with affidavits setting out the evidence available and anticipated to support the claim. (5) The class must be defined with sufficient precision that a particular individual's membership can be objectively determined. The class must not be over-inclusive or defined by subjective criteria, particularly criteria dependent on the outcome of the litigation. (6) There must be issues of fact or law, or both, that are common to all members of the class and can appropriately be determined in one action. The common issue must be of such a nature that its resolution will resolve an issue central to the validity of each claim. (7) In assessing whether a cause of action raises a triable issue, the standards are: (a) the claim must not be legally untenable (applying the test on exception - whether on all possible readings of the facts no cause of action is made out); and (b) there must be a prima facie case on the evidence (evidence which if accepted will establish a cause of action, applying a standard similar to that in attachment and summary judgment proceedings, but having regard to undisputed or indisputable evidence). (8) Where individual damages in a class action are too small to distribute practically to class members, damages may be computed on an aggregate statistical basis and distributed through methods that will directly or indirectly compensate class members for their loss (such as targeted price reductions for a period). What is impermissible is a cy-près type remedy where class members are not compensated either directly or indirectly for the loss they suffered, such as payment to trusts that will use funds for general social purposes unconnected to compensating the class members.