1. The court noted that SAMPRA's "take it or leave it" approach to tariff negotiations, with an explicit preference to refer disputes to the tribunal rather than negotiate, would be encouraged if users bore a formal onus of proof, thereby undermining the Act's apparent purpose of facilitating agreement. 2. The court rejected new submissions based on competition law principles raised for the first time on appeal, as these had never been canvassed before the tribunal and it would be unfair to the parties to introduce them at the appellate stage. 3. The court observed that it does not appear that royalty rates for sound recordings internationally exceed composer royalty rates, questioning SAMPRA's justification for setting its tariff higher than SAMRO's (the composers' collecting society). 4. The court noted the administrative benefit to users of dealing with one collecting society (SAMPRA) rather than multiple record companies, and the promotional benefit to SAMPRA of having its music played in retail stores, but did not regard these factors as significant in determining the reasonable tariff in this case. 5. The court commented on the "tortuous statutory scheme" under which the Copyright Tribunal derives its powers, requiring provisions to be read mutatis mutandis to accommodate disputes arising from section 9A.