The applicant, The Directors of San Firenzo Home Owners Association, brought an application under section 38 read with section 39(1)(e) of the Community Schemes Ombud Service Act 9 of 2011 for payment of arrear levies allegedly owed by the respondent, K. Anderson, the owner of a unit/property in the scheme. The applicant contended that the respondent had failed to pay levy contributions and relied on a statement reflecting an outstanding amount of R3 429,50 calculated up to 1 October 2023. The HOA’s conduct rules, particularly rule 7.5, obliged all owners to pay monthly levies determined by the directors, with interest accruing on overdue amounts. The respondent did not file substantive written submissions in response by the deadline set by the adjudicator, although the order notes that the respondent appeared to dispute liability and sought dismissal of the application. The matter was adjudicated on the papers after a certificate of non-resolution had been issued following failed conciliation.