The applicant was the Route 82 Services NPC Homeowners Association, a homeowners' association and community scheme situated in Olifantsvlei, Johannesburg South, represented by its managing agent, CSI Property Management. The respondent, K Musi, was the registered owner of Unit 236 in the scheme. The HOA sought relief under s 39(1)(e) of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) for payment of arrear levies and ancillary charges. According to the levy statement, the respondent's account had been in arrears since 23 May 2022, starting at R1,412.67 and accumulating to R10,212.70 by 3 October 2023. The applicant alleged that repeated collection attempts, including SMS messages, reminders, letters of demand and phone calls, had failed and that the respondent did not enter into a payment arrangement. The respondent filed no submissions and did not respond to requests from the Ombud or the adjudicator. The applicant also sought an order compelling payment of future monthly contributions.