The applicant, the Directors of Nautilus Village Home Owners Association, brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the respondents, G.T. and C.J. Holtshausen, the owners of Unit 28 in Nautilus Village, Gordon's Bay. The association alleged that the respondents had failed to pay levy contributions due to the homeowners association and sought an order under section 39(1)(e) of the CSOS Act for payment of arrear levies. According to the statement submitted by the applicant, the outstanding amount was R14 703,03 as at 1 November 2023. The respondents were invited to file written submissions but failed to respond by the deadline and provided no explanation for their non-participation. The adjudication proceeded on the papers.