Clicks Retailers (Pty) Ltd operates a nationwide retail business with a loyalty programme (ClubCard). Customers who apply for and receive a ClubCard earn one loyalty point for every R5 spent. Upon accumulation of at least 100 points within a qualification period (reward cycle), Clicks issues a voucher worth R10 per 100 points. Vouchers can be used in part payment for future purchases but cannot be redeemed for cash. During the 2009 financial year, Clicks claimed an allowance of R44,275,965 under s 24C of the Income Tax Act 58 of 1962, calculated on the basis of the cost of sales to honour vouchers expected to be redeemed in the following tax year. SARS disallowed the claim, and Clicks objected and appealed to the Tax Court, which upheld the appeal. SARS then appealed to the Supreme Court of Appeal.