The National Lotteries Commission (NLC) embarked on an organisational restructuring process from 2011 to implement amendments to the Lotteries Act requiring service delivery across all provinces. This necessitated the relocation of employees to newly established provincial offices. A comprehensive consultation process was undertaken with trade unions including NUPSAW. The process involved multiple phases: voluntary relocation, interviews for multiple positions, and capacity assessments. Ms. Mokgatlha, an assistant manager, was not placed in the first two phases. After assessment, she scored lowest among candidates and was allocated to KwaZulu-Natal on 18 November 2015 by the Commissioner. Mokgatlha appealed based on personal circumstances (building project, university children, family responsibilities). The Commissioner and Human Capital Manager (HCM) met and rejected her appeal on 7 December 2015. Mokgatlha submitted further requests for reconsideration in January and March 2016. On 31 March 2016, the HCM sent a letter confirming the unsuccessful appeal. NUPSAW and Mokgatlha sought review of the decision, alleging procedural unfairness, irrationality, and unlawful delegation of power. A collective agreement (engagement forum close out report) signed by NUPSAW in February 2016 confirmed the deployment outcomes.