The applicant, Taryn Jones acting on behalf of Queen Anne Body Corporate through its appointed managing agent, Pal Property Management, brought a dispute resolution application under the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act). Queen Anne Body Corporate is a registered sectional title scheme development situated in Hillbrow, Johannesburg. The respondent, Lehlohonolo Ezekiel Phoshoko Trust, is the owner of section 136 in the scheme and therefore a member of the body corporate. The body corporate alleged that the respondent had failed over time to pay levies due in respect of the unit. The arrear levy contribution claimed was R46 624.02, inclusive of interest at 10.25% per annum. The applicant submitted a contribution statement and alleged that requests for payment had been ignored, internal remedies had been exhausted, and the trustees had resolved to pursue recovery through CSOS. The respondent did not respond to the section 43 request for a response and also failed to submit final written submissions. A certificate of non-resolution was issued after conciliation failed, and the matter proceeded to adjudication on the papers.